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| Seller | Rec Creation Inc. |
|---|---|
| Operations Manager | Makoto Matsui |
| Address | 1-12-4 Showa, Chiryu-shi, Aichi 472-0011 |
| TEL & FAX (Main) | 0566-95-2810 |
| E-mail (Main) | info@rec-creation.co.jp |
| How to Order | Orders are accepted via PC, smartphone, or phone only. ※We cannot accept orders via FAX. |
| Shipping Fee | Shipping is a flat rate of ¥500 nationwide. If the total order amount is ¥10,000 or more, shipping is free. ※International shipping rates are set separately. |
| Payment Methods |
Payment is accepted via credit card, bank transfer, or cash on delivery only. Please note that customers are responsible for transfer fees and cash on delivery fees. Cash on delivery fees list
※Please complete the bank transfer within one week from the order date. Orders will be canceled if one week passes. |
| Payment Deadline | Within one week after application |
| Delivery Time | We will ship within 2 business days from your order or payment. Orders placed on Saturdays, Sundays, national holidays, and after 0:00 AM on the day before a holiday will be shipped within 2 business days after the holiday. ※Delivery may take longer for some areas such as Hokkaido, Okinawa, and remote islands, and may not arrive on your scheduled date. ※Delivery may be delayed during New Year holidays, Golden Week, bad weather, traffic accidents, busy seasons, or if there are deficiencies in your order details. |
| Returns and Exchanges |
Returns due to customer's convenience are not accepted. If you wish to return or exchange a defective product, please contact us by phone or email within one week of product arrival. For return shipping costs during returns/exchanges, please send the product back with shipping paid by us (cash on delivery). |